"The specialist was very knowledgeable and communicated exceptionally well. We are very pleased with the customer service and quality of work. Thank you, Drain Masters!"
Drain Masters did a superb job for us again. This is the second time we called them to address a few items. The dispatch team was very responsive, scheduling the service was easy. The specialist was very knowledgeable and communicated exceptionally well. We are very pleased with the customer service and quality of work. Thank you, Drain Masters!
Yuliya M.
"Their customer service was fantastic. Highly recommend!!"
Their customer service was fantastic. From the very first person I spoke with on the phone to the technician who came to our house and everyone in between. Our drain issue was fixed quickly (same day as we called!) which was a huge blessing. Highly recommend!!
Kristie C.
"They are my go-to for drainage issues."
I have used them twice on the advice of my plumber. They are thorough, professional and they get the job done right the first time. They are my go-to for drainage issues. The are priced fairly and they schedule according to your need.
Lindy I.
"I have been using Drain Masters for 6+ years. The job Aiden did is why I keep coming back and recommending them."
Aidan was professional and hard working. He did the work in a prompt time and being thorough. I feel he did an excellent job. He left my bathroom clean and working. A bonus was my dogs liked him and he was good with them. I have been using Drain Masters for 6+ years. The job Aiden did is why I keep coming back and recommending them.
Sus N.
"I’m super happy with this company, have used them once in 2019 and will continue to call them if I have any future drain issues."
Drain Masters has great communication for scheduling and technician arrival. The tech was very friendly, knowledgeable and didn’t mind answering my questions. Plus he had my drain unclogged and cleaned up in less than an hour! I’m super happy with this company, have used them once in 2019 and will continue to call them if I have any future drain issues.
Becky A.
"Friendly service during the drain cleaning and he took the time to explain what I could do to prevent this from happening, including what I could do myself to keep costs down."
Friendly service during the drain cleaning and he took the time to explain what I could do to prevent this from happening, including what I could do myself to keep costs down.
JP
"Absolutely excellent experience! Always call this company first, no matter what!"
5. I would actually give 10 stars! Very professional, very friendly, always let me know any updates, and got everything working within an hour! Plus I was able to get an appointment right away as opposed to waiting for days! Absolutely excellent experience! Always call this company first, no matter what! Everything else is second. I have never had a problem with them and I’ve used them a few times!
Odette L.
"Drain masters are truly the best masters! Thank you!"
These guys are amazing! They were able to schedule me within my needed timeframe, kept me posted with confirmation and arrival times via e-mail and phone. The technician was super nice, did wear shoe covers in the house, I didn’t even have to ask (we just installed new carpet, so it was very much appreciated), very professional and quick, left everything very clean. Gave a few useful tips on how to keep pipes clean. Drain masters are truly the best masters! Thank you!
Zhanna L.
"If there’s a book on transparency, courtesy, and expertise, Drain Masters AK wrote it."
Wish I could give 6 stars instead of only 5. If there’s a book on transparency, courtesy, and expertise, Drain Masters AK wrote it. Dispatcher Jeff was very informative over the phone when I confirmed my appointment and he did not hesitate to send out the very next available technician. Technician Shaun installed a brand new bathroom sink faucet, fixed the leaks, and did a great job honoring Drain Masters AK’s pride in being upfront about pricing. And as far as the work itself goes, this is about as professional as it gets. High-quality and thorough workmanship leaves me a happy and worry-free customer. Drain Masters rocks!